We value the wellbeing and safety of our guests,
thus we offer the highest standard of safety and protection.
Once we know that the guest has a baby on board, we place a great importance on the baby’s safety during the car ride. As it is very difficult to rent a baby safety seat, we upheld our customer-oriented attitude by investing time and man power to scout for the baby safety seat. Through such enthusiasm, we have gained very high customer acknowledgment. "
旅客成員其中有2位分別是1歲 和 3歲 的 小baby，我們重視小孩乘車安全性所以要求提供兒童安全座椅，雖然兒童安全座椅在市面上是非常難租賃的到的，而雖然客戶只有租車一日加上一日送機的需求，但是拓璞依然本著滿足客戶的需求，服務至上的態度，願意花人力和時間幫客戶租到兒童安全座椅，為客戶達到的便利和需求，因而獲得客戶極大的肯定。 拓璞除了可以提供兒童安全座椅的服務，若有行動不便者有輪椅上的需要拓璞也都可以為客戶準備無慮。
Amongst the members of the passengers two of them consist of a one year old and three year old baby, thus we place great importance on the safety and security of the baby during transport. To ensure the baby’s wellbeing during the car ride, we volunteered to provide baby safety chairs. As it is very difficult to rent a baby safety seat, we upheld our customer - oriented attitude, and we are more than willing to invest time and man power to scout for the baby safety seats. Although the guest is only renting the car for one day and has requested for the airport shuttle service, we never the less placed effort to achieve ultimate customer satisfaction. The team’s eagerness for service was recognized and affirmed by the guests. Moreover, we are also ready to provided wheelchairs for people with walking inconveniences.